This Privacy Policy explains how K3Kitchen (“we,” “us,” “our”) collects, uses, discloses, and protects your personal information when you visit our website www.k3kitchen.com (the “Site”), use our services, or communicate with us. “You” refers to any user, customer, visitor, or individual interacting with us in any way.
By accessing or using our Site or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or services.
1. Changes to This Privacy Policy
We may update this policy from time to time to reflect legal, operational, or service changes. The revised version will be posted on this page with an updated “Effective Date.” Continued use of our Site after changes means you accept the updated terms.
2. What Personal Information We Collect
Information You Provide to Us:
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Order Details: Purchase history, order details, and payment confirmation.
- Account Information: Username and password (if account creation is available).
- Support Inquiries: Information shared when contacting customer service.
Automatically Collected Information:
We collect certain data automatically when you interact with our Site, including:
- IP address
- Device type and browser
- Pages viewed and time spent
- Referring site or source
- Activity on the Site (e.g., clicks, scrolls)
This is typically gathered via cookies, pixels, and similar technologies.
3. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Enhance your browsing experience
- Analyze site traffic and usage
- Personalize content and ads
You can control cookies through your browser settings. However, disabling cookies may affect some features of the Site.
4. Information from Third Parties
We may receive additional personal data from third parties, such as:
- Payment Providers: For payment confirmation (we do not store full credit card details).
- Shipping Services: For order delivery updates.
- Marketing & Analytics Tools: To better understand and improve user engagement.
5. How We Use Your Information
Your personal information may be used for the following purposes:
- To process and fulfill orders
- To provide customer support
- To send marketing emails (where legally permitted)
- To personalize your experience
- To detect and prevent fraud
- To comply with legal obligations
You can opt out of marketing communications anytime by clicking the “unsubscribe” link in our emails.
6. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: For payment processing, shipping, website operations, and analytics.
- Business Partners: For marketing (only where consent is given).
- Legal Authorities: When required by law or to protect our rights.
- Affiliates: Within our corporate family for legitimate business purposes.
7. Data Security and Retention
We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
We retain your personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Meet legal and tax obligations
- Resolve disputes or enforce our terms
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access a copy of your personal data
- Request correction or deletion
- Restrict or object to certain processing
- Withdraw consent for marketing
- File a complaint with your local data authority
To exercise your rights, contact us at support@k3kitchen.com.
9. International Users
If you’re accessing our Site from outside Australia, your data may be transferred to, stored, and processed in Australia or other locations where we or our partners operate. We take steps to ensure adequate protection in line with applicable laws.
10. GDPR & CCPA Notice
If you are a resident of the European Economic Area (EEA), United Kingdom, or California, you have additional rights under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA). You can contact us to exercise these rights or learn more.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we’ve collected data from a child, please contact us and we’ll promptly delete it.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:
K3Kitchen
PO Box 64, Dingley Village VIC 3172, Australia
📧 Email: support@k3kitchen.com